The problem
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.
Recall details
| NHTSA campaign | 24V-718 (24V718000) |
|---|---|
| Manufacturer number | SB-24-00-016 |
| Manufacturer | Tesla, Inc. |
| Component | Back over prevention › Software |
| Report date | September 26, 2024 |
| Owners notified | November 25, 2024 |
| Vehicles affected | 27,185 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 24V-718 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 27,185 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.