The problem
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
The risk
A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
The fix
Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
Recall details
| NHTSA campaign | 24V-693 (24V693000) |
|---|---|
| Manufacturer number | SC324 |
| Manufacturer | Kia America, Inc. |
| Component | Parking brake › Electrical › Control module › Software |
| Report date | September 17, 2024 |
| Owners notified | October 4, 2024 |
| Vehicles affected | 12,400 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the brakes
Frequently asked questions
Is the recall 24V-693 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 12,400 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.