The problem
Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.
The risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.
Recall details
| NHTSA campaign | 24V-684 (24V684000) |
|---|---|
| Manufacturer number | 24S59 |
| Manufacturer | Ford Motor Company |
| Component | Back over prevention › Software |
| Report date | September 13, 2024 |
| Owners notified | March 21, 2025 |
| Vehicles affected | 273,701 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 24V-684 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 273,701 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.