The problem
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
The risk
An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.
The fix
Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69E8.
Recall details
| NHTSA campaign | 24V-643 (24V643000) |
|---|---|
| Manufacturer number | 69E8 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Air bags › Frontal › Passenger side › Inflator module |
| Report date | August 28, 2024 |
| Owners notified | October 10, 2024 |
| Vehicles affected | 837 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 24V-643 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69E8.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 837 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.