The problem
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
The risk
A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
The fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Recall details
| NHTSA campaign | 24V-576 (24V576000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Engine and engine cooling › Engine › Engine control module (ECU/ECM) › Software |
| Report date | August 1, 2024 |
| Owners notified | September 27, 2024 |
| Vehicles affected | 105,588 |
| Initiated by | Manufacturer |
Vehicles covered
- 2020 BMW 740i
- 2021 BMW 740i
- 2020 BMW 840i
- 2020 BMW M340I
- 2019 BMW X5
- 2020 BMW X5
- 2020 BMW X6
- 2019 BMW X7
- 2020 BMW X7
Plus 4 other model/year combinations not covered on this site.
Owner complaints about the engine & cooling
Frequently asked questions
Is the recall 24V-576 repair free?
Yes. BMW dealers will fix the problem at no cost: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 105,588 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.