The problem
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
The risk
A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
The fix
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Recall details
| NHTSA campaign | 24V-470 (24V470000) |
|---|---|
| Manufacturer number | R24A5, R24A7 |
| Manufacturer | Nissan North America, Inc. |
| Component | Power train › Driveline › Driveshaft |
| Report date | June 21, 2024 |
| Owners notified | August 13, 2024 |
| Vehicles affected | 7,222 |
| Initiated by | Manufacturer |
Vehicles covered
- 2012 Infiniti M35 Hybrid
- 2013 Infiniti M35 Hybrid
- 2011 Infiniti M56
- 2012 Infiniti M56
- 2013 Infiniti M56
- 2014 Infiniti Q50
- 2015 Infiniti Q50
- 2016 Infiniti Q50
- 2017 Infiniti Q50
- 2018 Infiniti Q50
- 2014 Infiniti Q70
- 2015 Infiniti Q70
- 2019 Infiniti Q70
- 2014 Infiniti Q70 Hybrid
- 2015 Infiniti Q70 Hybrid
- 2019 Infiniti Q70L
Plus 10 other model/year combinations not covered on this site.
Owner complaints about the transmission & drivetrain
- 2011 Infiniti M56 transmission problems 6
- 2013 Infiniti M56 transmission problems 2
- 2014 Infiniti Q50 transmission problems 19
- 2015 Infiniti Q50 transmission problems 39
- 2016 Infiniti Q50 transmission problems 4
- 2017 Infiniti Q50 transmission problems 5
- 2018 Infiniti Q50 transmission problems 3
- 2015 Infiniti Q70 transmission problems 4
- 2019 Infiniti Q70 transmission problems 2
- 2019 Infiniti Q70L transmission problems 1
Frequently asked questions
Is the recall 24V-470 repair free?
Yes. Infiniti dealers will fix the problem at no cost: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7,222 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.