The problem
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.
The risk
Disabled reverse lights cannot alert others that the vehicle is reversing, increasing the risk of a crash.
The fix
Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S38.
Recall details
| NHTSA campaign | 24V-443 (24V443000) |
|---|---|
| Manufacturer number | 24S38 |
| Manufacturer | Ford Motor Company |
| Component | Electrical system › Body control module › Software |
| Report date | June 14, 2024 |
| Owners notified | June 26, 2024 |
| Vehicles affected | 159 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 24V-443 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S38.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 159 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.