The problem
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
The risk
A headliner with inadequate impact protection increases the risk of injury during a crash.
The fix
Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
Recall details
| NHTSA campaign | 24V-400 (24V400000) |
|---|---|
| Manufacturer number | SC317 |
| Manufacturer | Kia America, Inc. |
| Component | Structure › Interior panels › Ceiling |
| Report date | June 4, 2024 |
| Owners notified | July 30, 2024 |
| Vehicles affected | 2,401 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 24V-400 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,401 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.