The problem
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk
A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
The fix
Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
Recall details
| NHTSA campaign | 24V-338 (24V338000) |
|---|---|
| Manufacturer number | SC312 |
| Manufacturer | Kia America, Inc. |
| Component | Seat belts › Front › Retractor |
| Report date | May 14, 2024 |
| Owners notified | June 5, 2024 |
| Vehicles affected | 4 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 24V-338 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 4 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.