The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
The risk
An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
The fix
Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
Recall details
| NHTSA campaign | 24V-331 (24V331000) |
|---|---|
| Manufacturer number | 2024060007 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Propulsion system |
| Report date | May 10, 2024 |
| Owners notified | August 9, 2024 |
| Vehicles affected | 283 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 24V-331 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 283 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.