The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
The risk
Extended stopping distance can increase the risk of a crash.
The fix
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
Recall details
| NHTSA campaign | 24V-316 (24V316000) |
|---|---|
| Manufacturer number | VS3EBOOSTF |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Electronic stability control (ESC) › Control module › Software |
| Report date | May 6, 2024 |
| Owners notified | June 3, 2024 |
| Vehicles affected | 184 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 24V-316 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 184 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.