The problem
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
The risk
A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
The fix
Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
Recall details
| NHTSA campaign | 24V-294 (24V294000) |
|---|---|
| Manufacturer number | 24S29 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Fixed panaramic roof/sky light assembly |
| Report date | April 26, 2024 |
| Owners notified | June 5, 2024 |
| Vehicles affected | 1,315 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 24V-294 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,315 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.