The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
The fix
Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
Recall details
| NHTSA campaign | 24V-275 (24V275000) |
|---|---|
| Manufacturer number | 24LA03 |
| Manufacturer | Toyota Motor Corporation |
| Component | Air bags › Sensor › Occupant classification › Front passenger |
| Report date | April 17, 2024 |
| Owners notified | June 7, 2024 |
| Vehicles affected | 509 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 3 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 24V-275 repair free?
Yes. Lexus dealers will fix the problem at no cost: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 509 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.