The problem
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
The risk
A loss of drive power or differential lock up can increase the risk of a crash.
The fix
Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
Recall details
| NHTSA campaign | 24V-271 (24V271000) |
|---|---|
| Manufacturer number | SC308 |
| Manufacturer | Kia America, Inc. |
| Component | Power train › Driveline › Differential unit |
| Report date | April 16, 2024 |
| Owners notified | May 17, 2024 |
| Vehicles affected | 8 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 24V-271 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.