The problem
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
The risk
A windshield that detaches from the vehicle during a crash can increase the risk of injury.
The fix
Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
Recall details
| NHTSA campaign | 24V-238 (24V238000) |
|---|---|
| Manufacturer number | 25B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Visibility › Windshield › Critical fasteners |
| Report date | March 28, 2024 |
| Owners notified | April 30, 2024 |
| Vehicles affected | 223 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 24V-238 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 223 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.