Ram Recall 24V-197: Exterior lighting

Affected: 2021–2022 Ram Promaster. Filed with NHTSA on March 14, 2024, covering about 12,375 vehicles.

The problem

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

The fix

Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Recall details

NHTSA campaign24V-197 (24V197000)
Manufacturer number21B
ManufacturerChrysler (FCA US, LLC)
ComponentExterior lighting
Report dateMarch 14, 2024
Owners notifiedFebruary 20, 2025
Vehicles affected12,375
Initiated byManufacturer

Vehicles covered

Owner complaints about the lights

Frequently asked questions

Is the recall 24V-197 repair free?

Yes. Ram dealers will fix the problem at no cost: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 12,375 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.