The problem
BMW of North America, LLC (BMW) is recalling certain 2024 XM vehicles. The tailgate panel may detach from the mounting structure due to improper adhesive bonding that occurred during manufacturing.
The risk
A panel that detaches from a vehicle can become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace the tailgate panel as necessary, free of charge. Owner notification letters were mailed April 17, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Recall details
| NHTSA campaign | 24V-139 (24V139000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Structure › Body |
| Report date | February 23, 2024 |
| Owners notified | April 17, 2024 |
| Vehicles affected | 267 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 24V-139 repair free?
Yes. BMW dealers will fix the problem at no cost: Dealers will inspect and replace the tailgate panel as necessary, free of charge. Owner notification letters were mailed April 17, 2024. Owners may contact BMW customer service at 1-800-525-7417.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 267 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.