The problem
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.
The risk
Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.
The fix
Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Recall details
| NHTSA campaign | 24V-138 (24V138000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Structure › Interior panels › Dashboard |
| Report date | February 23, 2024 |
| Owners notified | April 16, 2024 |
| Vehicles affected | 8 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 24V-138 repair free?
Yes. BMW dealers will fix the problem at no cost: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.