The problem
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
The risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
The fix
Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Recall details
| NHTSA campaign | 23V-870 (23V870000) |
|---|---|
| Manufacturer number | N232425640 |
| Manufacturer | General Motors, LLC |
| Component | Air bags › Side/window |
| Report date | December 21, 2023 |
| Owners notified | July 22, 2024 |
| Vehicles affected | 20,712 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 23V-870 repair free?
Yes. Buick dealers will fix the problem at no cost: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 20,712 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.