The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix
Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
Recall details
| NHTSA campaign | 23V-868 (23V868000) |
|---|---|
| Manufacturer number | 69GA |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Air bags › Side/window |
| Report date | December 20, 2023 |
| Owners notified | January 17, 2024 |
| Vehicles affected | 1,001 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 23V-868 repair free?
Yes. Audi dealers will fix the problem at no cost: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,001 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.