The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 vehicles. The front, rear, and fixed side windows may not be properly secured and can detach. In addition, the front air bags may not be properly supported by the windshield during deployment.
The risk
Detached windows may cause a road hazard and increase the risk of a crash or injury. Improperly supported air bags can increase the risk of injury during a crash.
The fix
Dealers will inspect and replace the front, rear, and fixed side windows, as necessary, free of charge. Owner notification letters were mailed December 15, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110003.
Recall details
| NHTSA campaign | 23V-741 (23V741000) |
|---|---|
| Manufacturer number | 2023110003 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Structure |
| Report date | November 3, 2023 |
| Owners notified | December 15, 2023 |
| Vehicles affected | 7 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 23V-741 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and replace the front, rear, and fixed side windows, as necessary, free of charge. Owner notification letters were mailed December 15, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.