Ford Recall 23V-688: Visibility – electrical heating element

Affected: 2023 Ford F-150 Lightning. Filed with NHTSA on October 13, 2023, covering about 931 vehicles.

The problem

Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The electronic cabin coolant heater module may be missing a solder joint, which can cause intermittent or no cabin heat and result in an inoperative windshield defrosting and defogging system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

The risk

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

The fix

Dealers will replace the electronic cabin coolant heater, free of charge. Owner notification letters were mailed January 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C32.

Recall details

NHTSA campaign23V-688 (23V688000)
Manufacturer number23C32
ManufacturerFord Motor Company
ComponentVisibility › Defroster/defogger/HVAC system › Windshield › Electrical heating element
Report dateOctober 13, 2023
Owners notifiedJanuary 3, 2024
Vehicles affected931
Initiated byManufacturer

Vehicles covered

Frequently asked questions

Is the recall 23V-688 repair free?

Yes. Ford dealers will fix the problem at no cost: Dealers will replace the electronic cabin coolant heater, free of charge. Owner notification letters were mailed January 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C32.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 931 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.