The problem
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Recall details
| NHTSA campaign | 23V-686 (23V686000) |
|---|---|
| Manufacturer number | 23C31 |
| Manufacturer | Ford Motor Company |
| Component | Back over prevention › Display function |
| Report date | October 13, 2023 |
| Owners notified | November 2, 2023 |
| Vehicles affected | 2,866 |
| Initiated by | OVSC |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 23V-686 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,866 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.