The problem
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
The risk
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
The fix
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
Recall details
| NHTSA campaign | 23V-681 (23V681000) |
|---|---|
| Manufacturer number | N232419690 |
| Manufacturer | General Motors, LLC |
| Component | Visibility › Windshield |
| Report date | October 12, 2023 |
| Owners notified | November 14, 2023 |
| Vehicles affected | 42 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 23V-681 repair free?
Yes. Cadillac dealers will fix the problem at no cost: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 42 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.