The problem
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
The risk
A sudden loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
Recall details
| NHTSA campaign | 23V-640 (23V640000) |
|---|---|
| Manufacturer number | 94A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train › Automatic transmission › Lever and linkage › Column shift |
| Report date | September 18, 2023 |
| Owners notified | November 7, 2023 |
| Vehicles affected | 125 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 23V-640 repair free?
Yes. Dodge dealers will fix the problem at no cost: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 125 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.