The problem
Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles. The park pawl may not fully engage the park gear due to a casting defect in the transmission.
The risk
A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.
The fix
Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.
Recall details
| NHTSA campaign | 23V-625 (23V625000) |
|---|---|
| Manufacturer number | 23S54 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Automatic transmission › Internal › Park pawl |
| Report date | September 8, 2023 |
| Owners notified | January 16, 2024 |
| Vehicles affected | 5,919 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 3 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 23V-625 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,919 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.