The problem
Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
The fix
Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
Recall details
| NHTSA campaign | 23V-599 (23V599000) |
|---|---|
| Manufacturer number | 249 |
| Manufacturer | Hyundai Motor America |
| Component | Air bags › Sensor › Occupant classification › Front passenger |
| Report date | August 25, 2023 |
| Owners notified | September 26, 2023 |
| Vehicles affected | 63 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 23V-599 repair free?
Yes. Hyundai dealers will fix the problem at no cost: Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 63 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.