The problem
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
The fix
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Recall details
| NHTSA campaign | 23V-579 (23V579000) |
|---|---|
| Manufacturer number | SC277 |
| Manufacturer | Kia America, Inc. |
| Component | Equipment › Other › Labels |
| Report date | August 15, 2023 |
| Owners notified | October 10, 2023 |
| Vehicles affected | 50,517 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 23V-579 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 50,517 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.