The problem
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Recall details
| NHTSA campaign | 23V-549 (23V549000) |
|---|---|
| Manufacturer number | N232414720 |
| Manufacturer | General Motors, LLC |
| Component | Steering |
| Report date | August 3, 2023 |
| Owners notified | September 22, 2023 |
| Vehicles affected | 3,893 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 23V-549 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3,893 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.