The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2024 VNR Electric vehicles. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
The risk
An electrical short circuit increases the risk of a fire.
The fix
Dealers will replace the batteries, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 15, 2023. Owners will receive a second notice once remedy becomes available. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2308.
Recall details
| NHTSA campaign | 23V-512 (23V512000) |
|---|---|
| Manufacturer number | RVXX2308 |
| Manufacturer | Volvo Trucks North America |
| Component | Electrical system › Propulsion system › Traction battery |
| Report date | July 24, 2023 |
| Owners notified | November 1, 2023 |
| Vehicles affected | 172 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 23V-512 repair free?
Yes. Volvo dealers will fix the problem at no cost: Dealers will replace the batteries, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 15, 2023. Owners will receive a second notice once remedy becomes available.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 172 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.