The problem
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
The risk
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.
Recall details
| NHTSA campaign | 23V-507 (23V507000) |
|---|---|
| Manufacturer number | 23S37 |
| Manufacturer | Ford Motor Company |
| Component | Structure › Body › Door |
| Report date | July 21, 2023 |
| Owners notified | August 28, 2023 |
| Vehicles affected | 1,339 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 23V-507 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,339 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.