The problem
Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
The risk
An unlatched door can open while driving, increasing the risk of injury.
The fix
Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
Recall details
| NHTSA campaign | 23V-502 (23V502000) |
|---|---|
| Manufacturer number | 23S36 |
| Manufacturer | Ford Motor Company |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | July 21, 2023 |
| Owners notified | February 5, 2024 |
| Vehicles affected | 112,225 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the locks & latches
Frequently asked questions
Is the recall 23V-502 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 112,225 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.