The problem
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
The risk
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
The fix
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Recall details
| NHTSA campaign | 23V-487 (23V487000) |
|---|---|
| Manufacturer number | 6023G |
| Manufacturer | Mazda Motor Corp. |
| Component | Back over prevention › Sensing system › Camera |
| Report date | July 14, 2023 |
| Owners notified | August 14, 2024 |
| Vehicles affected | 236,100 |
| Initiated by | Manufacturer |
Vehicles covered
- 2016 Mazda CX-3
- 2017 Mazda CX-3
- 2018 Mazda CX-3
- 2019 Mazda CX-3
- 2014 Mazda Mazda3
- 2015 Mazda Mazda3
- 2016 Mazda Mazda3
- 2017 Mazda Mazda3
- 2018 Mazda Mazda3
Plus 2 other model/year combinations not covered on this site.
Owner complaints about the driver assistance
- 2016 Mazda CX-3 collision avoidance problems 8
- 2017 Mazda CX-3 collision avoidance problems 1
- 2018 Mazda CX-3 collision avoidance problems 4
- 2019 Mazda CX-3 collision avoidance problems 2
- 2014 Mazda Mazda3 collision avoidance problems 12
- 2015 Mazda Mazda3 collision avoidance problems 14
- 2016 Mazda Mazda3 collision avoidance problems 12
- 2017 Mazda Mazda3 collision avoidance problems 13
- 2018 Mazda Mazda3 collision avoidance problems 20
Frequently asked questions
Is the recall 23V-487 repair free?
Yes. Mazda dealers will fix the problem at no cost: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 236,100 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.