The problem
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
The risk
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
The fix
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Recall details
| NHTSA campaign | 23V-476 (23V476000) |
|---|---|
| Manufacturer number | R10245 |
| Manufacturer | Polestar Automotive USA, Inc. |
| Component | Suspension › Front › Control arm › Lower ball joint |
| Report date | July 12, 2023 |
| Owners notified | August 10, 2023 |
| Vehicles affected | 3 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 23V-476 repair free?
Yes. Polestar dealers will fix the problem at no cost: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.