The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
Recall details
| NHTSA campaign | 23V-436 (23V436000) |
|---|---|
| Manufacturer number | 93S7 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Back over prevention › Display function |
| Report date | June 21, 2023 |
| Owners notified | August 18, 2023 |
| Vehicles affected | 4 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 23V-436 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 4 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.