The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2023 VNR Electric vehicles. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.
The risk
A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.
The fix
Dealers will tighten the power cable to relay connections, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2306.
Recall details
| NHTSA campaign | 23V-401 (23V401000) |
|---|---|
| Manufacturer number | RVXX2306 |
| Manufacturer | Volvo Trucks North America |
| Component | Electrical system › Wiring › Relays/solenoids |
| Report date | June 4, 2023 |
| Owners notified | June 23, 2023 |
| Vehicles affected | 243 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 23V-401 repair free?
Yes. Volvo dealers will fix the problem at no cost: Dealers will tighten the power cable to relay connections, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 243 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.