The problem
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
The risk
The high-voltage battery overheating increases the risk of a fire.
The fix
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
Recall details
| NHTSA campaign | 23V-361 (23V361000) |
|---|---|
| Manufacturer number | R10216 |
| Manufacturer | Polestar Automotive USA, Inc. |
| Component | Electrical system › 12V/24V/48V battery |
| Report date | May 22, 2023 |
| Owners notified | June 26, 2023 |
| Vehicles affected | 66 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 23V-361 repair free?
Yes. Polestar dealers will fix the problem at no cost: Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 66 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.