Mercedes-Benz Recall 23V-360: Electronic stability control (ESC) – software

Affected: 2022 Mercedes-Benz EQS450, 2022 Mercedes-Benz EQS580, 2023 Mercedes-Benz S580 E. Filed with NHTSA on May 19, 2023, covering about 7,558 vehicles.

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

The risk

Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.

The fix

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

Recall details

NHTSA campaign23V-360 (23V360000)
Manufacturer number2023060004
ManufacturerMercedes-Benz USA, LLC
ComponentElectronic stability control (ESC) › Control module › Software
Report dateMay 19, 2023
Owners notifiedJune 23, 2023
Vehicles affected7,558
Initiated byManufacturer

Vehicles covered

Frequently asked questions

Is the recall 23V-360 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 7,558 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.