The problem
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
The risk
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
The fix
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Recall details
| NHTSA campaign | 23V-302 (23V302000) |
|---|---|
| Manufacturer number | 45A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train › Automatic transmission |
| Report date | April 27, 2023 |
| Owners notified | May 11, 2023 |
| Vehicles affected | 25,980 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 23V-302 repair free?
Yes. Jeep dealers will fix the problem at no cost: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 25,980 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.