Infiniti Recall 23V-268: Seats – critical fasteners

Affected: 2023 Infiniti QX60, 2023 Nissan Pathfinder, 2023 Nissan Rogue. Filed with NHTSA on April 13, 2023, covering about 12,400 vehicles.

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

The risk

An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix

Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.

Recall details

NHTSA campaign23V-268 (23V268000)
Manufacturer numberPC966, PC967
ManufacturerNissan North America, Inc.
ComponentSeats › Critical fasteners
Report dateApril 13, 2023
Owners notifiedJune 9, 2023
Vehicles affected12,400
Initiated byManufacturer

Vehicles covered

Owner complaints about the seats

Frequently asked questions

Is the recall 23V-268 repair free?

Yes. Infiniti dealers will fix the problem at no cost: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 12,400 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.