The problem
Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
Recall details
| NHTSA campaign | 23V-244 (23V244000) |
|---|---|
| Manufacturer | Tesla, Inc. |
| Component | Back over prevention |
| Report date | April 5, 2023 |
| Owners notified | March 9, 2023 |
| Vehicles affected | 38 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 23V-244 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 38 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.