The problem
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
The risk
A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
The fix
Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
Recall details
| NHTSA campaign | 23V-236 (23V236000) |
|---|---|
| Manufacturer number | SC266 |
| Manufacturer | Kia America, Inc. |
| Component | Structure › Body › Door |
| Report date | March 31, 2023 |
| Owners notified | April 28, 2023 |
| Vehicles affected | 51,568 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 23V-236 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 51,568 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.