The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the door to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
The risk
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
The fix
Volkswagen dealers will inspect each door handle and replace them, if necessary, free of charge. A vehicle software update will also be performed to update the door handle parameters. Owner letters were mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J4. This recall was replaced by recall number 24V-651
Recall details
| NHTSA campaign | 23V-213 (23V213000) |
|---|---|
| Manufacturer number | 57J4 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Structure › Body › Door › Handle › Exterior |
| Report date | March 29, 2023 |
| Owners notified | May 23, 2023 |
| Vehicles affected | 15,989 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 23V-213 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen dealers will inspect each door handle and replace them, if necessary, free of charge. A vehicle software update will also be performed to update the door handle parameters. Owner letters were mailed May 26, 2023.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 15,989 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.