The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
The risk
An overheated heating element can increase the risk of a fire.
The fix
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
Recall details
| NHTSA campaign | 23V-212 (23V212000) |
|---|---|
| Manufacturer number | 90N7 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Forward collision avoidance › Sensing system › Camera |
| Report date | March 29, 2023 |
| Owners notified | May 10, 2023 |
| Vehicles affected | 19 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 23V-212 repair free?
Yes. Audi dealers will fix the problem at no cost: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 19 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.