The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2023 Q4 E-Tron SUV and Q4 E-Tron Sportback vehicles. During deployment, the head curtain air bag could deform the door seal and expose the metal inlay within the seal, which could tear the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
The risk
In the event of a crash, a torn air bag cannot protect occupants as intended, increasing the risk of injury.
The fix
Dealers will install cloth tape in the driver and front passenger B-pillar area, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69FA.
Recall details
| NHTSA campaign | 23V-189 (23V189000) |
|---|---|
| Manufacturer number | 69FA |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Air bags |
| Report date | March 22, 2023 |
| Owners notified | May 11, 2023 |
| Vehicles affected | 5,224 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 23V-189 repair free?
Yes. Audi dealers will fix the problem at no cost: Dealers will install cloth tape in the driver and front passenger B-pillar area, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69FA.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,224 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.