The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The vehicles fail to make sufficient pedestrian warning sounds when stationary and in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of a crash.
The fix
Dealers will update the audio amplifier software, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H421.
Recall details
| NHTSA campaign | 23V-030 (23V030000) |
|---|---|
| Manufacturer number | H421 |
| Manufacturer | Jaguar Cars, Ltd. |
| Component | Back over prevention › Warnings › External/pedestrian alert |
| Report date | January 26, 2023 |
| Owners notified | March 16, 2023 |
| Vehicles affected | 1,072 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 23V-030 repair free?
Yes. Jaguar dealers will fix the problem at no cost: Dealers will update the audio amplifier software, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H421.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,072 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.