The problem
Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5
Recall details
| NHTSA campaign | 22V-947 (22V947000) |
|---|---|
| Manufacturer number | ZC5 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Back over prevention › Sensing system › Camera |
| Report date | December 22, 2022 |
| Owners notified | February 7, 2023 |
| Vehicles affected | 38 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 22V-947 repair free?
Yes. Ram dealers will fix the problem at no cost: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 38 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.