The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
The risk
Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.
The fix
Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.
Recall details
| NHTSA campaign | 22V-830 (22V830000) |
|---|---|
| Manufacturer number | 19Q9 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Propulsion system › Traction motor |
| Report date | November 9, 2022 |
| Owners notified | December 19, 2022 |
| Vehicles affected | 393 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 22V-830 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 393 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.