The problem
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
The risk
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
Recall details
| NHTSA campaign | 22V-709 (22V709000) |
|---|---|
| Manufacturer number | N222378380 |
| Manufacturer | General Motors, LLC |
| Component | Back over prevention › Sensing system › Camera |
| Report date | September 22, 2022 |
| Owners notified | January 18, 2023 |
| Vehicles affected | 95,231 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 22V-709 repair free?
Yes. Cadillac dealers will fix the problem at no cost: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 95,231 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.