The problem
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
The risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
The fix
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Recall details
| NHTSA campaign | 22V-702 (22V702000) |
|---|---|
| Manufacturer number | SB-22-00-013 |
| Manufacturer | Tesla, Inc. |
| Component | Visibility › Power window devices and controls |
| Report date | September 19, 2022 |
| Owners notified | March 31, 2023 |
| Vehicles affected | 1,096,762 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
- 2017 Tesla Model 3 window & wiper problems 4
- 2018 Tesla Model 3 window & wiper problems 60
- 2019 Tesla Model 3 window & wiper problems 34
- 2020 Tesla Model 3 window & wiper problems 28
- 2021 Tesla Model 3 window & wiper problems 32
- 2022 Tesla Model 3 window & wiper problems 21
- 2021 Tesla Model S window & wiper problems 3
- 2022 Tesla Model S window & wiper problems 6
- 2021 Tesla Model X window & wiper problems 2
- 2022 Tesla Model X window & wiper problems 3
- 2020 Tesla Model Y window & wiper problems 16
- 2021 Tesla Model Y window & wiper problems 50
Frequently asked questions
Is the recall 22V-702 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,096,762 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.